FAQs
Is free shipping available?
Yes, free shipping is available for orders over 499. View our Shipping and Delivery page for details.
Is the product I'm looking for in stock and available?
You will be able to tell on the product page whether or not a product is in stock and available, as the availability of the product will be listed as “Available,” “Back-Ordered” or “Made to Order.”
What are your return policies?
We offer a 30 day money back guarantee with 100% satisfaction guaranteed. We will be happy to refund or exchange unopened products within 30 days. Clearance items are not returnable unless damaged during the shipping process.
When will I receive my order?
Most of our products are delivered within 4-5 days. Specialty appliances may take up to 7-10days for delivery.
Can I purchase an item I saw at your retail location that is not on your website?
Of course! Please call +91 9933093170 for a quote.
Can I redeem a coupon with you online?
Yes. Coupons can be redeemed at checkout.
Do you deliver to my location?
We deliver everywhere in India. Delivery is also available in Nepal, Bhutan and Bangladesh though extra charges may apply for those locations.
Do you offer builder discounts?
Call +91 9933093170 for a quote. We will be happy to work with you.
Damaged product returns?
Please view our Return Policy page.
What payments do you accept?
At Distar.in, we accept all major credit cards including Visa, MasterCard, American Express. We also accept PhonePe, Paytm, Gpay, etc. Company checks can also be accepted but it may take up to 10 business days to clear and then the orde gets processed. We do not accept e-checks.
When do I receive my tracking number?
Once your item has shipped from the warehouse, you will receive an email with your tracking number the following day.
Where are you located?
We are located in Siliguri, West Bengal. Our address is G. S. Overseas, Sb1/2, 2nd floor, National commerce house building, Opposite Modella Caretaker School, Church Road, Siliguri, West Bengal-734001.
Who will ship the product?
Depending upon your location we use different freight companies which may be suitable according to your location.
Contact Us
Don’t hesitate to contact us if you have any questions.
Via Email: cc@distar.in
Via Phone Number: 9933093170
Via this Address: G S Overseas, Sb1/2, 2nd floor, National Commerce house building Opposite Modella Caretaker school Church Road Siliguri 734001