We only accept returns for products with manufacturing defects. We do not accept returns if the product is not liked by the customer. If you encounter any issues with our products, please contact us through the provided channels within 24 hours of receiving your order.
*Note- Exchange & Return is not accepted if the product is used.
Refunds:
- We commit ourselves to serving our customers with the best products. If there is a manufacturing defect, you will be refunded once our team confirms your request. If approved, you’ll be automatically refunded on your original payment method within 10 business days.
- Please note that DISTAR is not liable for damages caused to the items during transit or transportation.
*Note- Refund is not accepted if the product is used.
Exchanges:
- If you wish to exchange a product due to a manufacturing defect, please contact us within 24 hours of receiving your order.
*Note- Exchange is not accepted if the product is used.
Shipping:
- DISTAR is not responsible for return shipping costs. The customer is responsible for all shipping expenses, including return shipping.
Your Consent:
By using our platform, registering an account, or making a purchase, you hereby consent to our Return & Refund Policy and agree to its terms.
Changes To Our Return & Refund Policy
Should we update, amend, or make any changes to this document to accurately reflect our Service and policies, those changes will be prominently posted here. If you do not want to agree to this or any updated Return & Refund Policy, you can delete your account.
Contact Us:
If, for any reason, you are not completely satisfied with any good or service that we provide, don’t hesitate to contact us, and we will discuss any of the issues you are going through with our product.
Via Email: cc@distar.in
Via Phone Number: 9933093170
Via this Address: G S Overseas, Sb1/2, 2nd floor, National Commerce house building Opposite Modella Caretaker school Church Road Siliguri 734001